Legal

Privacy Policy

Last updated: April 2026

1. Who We Are

VF3D ("we", "us", "our") is a 3D printing service based in Portugal, operating under Portuguese and EU law. Our contact email is hello@vf3d.eu.

2. Data We Collect

  • Account information: name, email address, and hashed password.
  • Order information: shipping address, items purchased, order history.
  • Payment information: processed entirely by Stripe. We never store card numbers.

3. How We Use Your Data

  • To process and fulfil your orders.
  • To communicate order status and shipping updates.
  • To improve our services.

We do not sell your personal data to third parties.

4. Stripe Payments

All payment processing is handled by Stripe, Inc.. VF3D receives confirmation of payment only — your card data is never stored on our servers.

5. Your Rights (GDPR)

As an EU/EEA resident you have the right to access, correct, delete, or restrict processing of your data. Contact us at hello@vf3d.eu to exercise these rights.

6. Cookies

We use a session cookie to keep you logged in. No tracking or advertising cookies are used.