Legal
Privacy Policy
Last updated: April 2026
1. Who We Are
VF3D ("we", "us", "our") is a 3D printing service based in Portugal, operating under Portuguese and EU law. Our contact email is hello@vf3d.eu.
2. Data We Collect
- Account information: name, email address, and hashed password.
- Order information: shipping address, items purchased, order history.
- Payment information: processed entirely by Stripe. We never store card numbers.
3. How We Use Your Data
- To process and fulfil your orders.
- To communicate order status and shipping updates.
- To improve our services.
We do not sell your personal data to third parties.
4. Stripe Payments
All payment processing is handled by Stripe, Inc.. VF3D receives confirmation of payment only — your card data is never stored on our servers.
5. Your Rights (GDPR)
As an EU/EEA resident you have the right to access, correct, delete, or restrict processing of your data. Contact us at hello@vf3d.eu to exercise these rights.
6. Cookies
We use a session cookie to keep you logged in. No tracking or advertising cookies are used.